If you’ve been hit with the “Connect Error Dolphin-028” message on Ubisoft Connect, don’t worry—we’re breaking down the latest solutions to help you get back into your games quickly and easily.
This error often shows up when trying to launch Ubisoft Connect or when starting a Ubisoft game. Players see the message “Connect Error Dolphin-028,” which can be frustrating. While this issue isn’t exclusive to 2025, many of the old solutions floating around online are now outdated and no longer effective.
After looking into it, this error seems to be caused by a temporary server-side problem. The good news? In most cases, if you just wait a little while, the issue resolves on its own and you’ll be able to log in without seeing the error again. So, before you start troubleshooting or reinstalling anything, give it some time—chances are the error will clear up shortly.
Fixing “Connect Error Dolphin-028” on Ubisoft Connect – What It Means & What To Do
This error usually hits when you’re trying to open Ubisoft Connect or launch one of their games. You’ll get the message that basically says something’s wrong with your connection—even if your internet is totally fine.
Here’s the thing: it’s not you, it’s them.
Yep, this is usually a server-side problem on Ubisoft’s end. That means the game client can’t connect properly to their servers—but it’s temporary, and chances are they’re already working on it.
If you’ve been Googling around, you might have seen tips like clearing cache, restarting your router, or reinstalling Ubisoft Connect. But honestly? Most of those are outdated. They were useful back in 2022 or 2023 when the error popped up for different reasons. As of now (2025), those tricks rarely solve the problem anymore.
🟢 Wait it out. Seriously.
Nine times out of ten, the issue clears up within an hour or two. Just keep checking back every now and then.
🟢 Follow Ubisoft Support on Twitter (X) or check their server status page.
If something major is going on, they’ll usually post about it. Saves you the headache of guessing.
🟢 Make sure your launcher is up-to-date.
Sometimes small hotfixes get pushed through without much notice, so it’s worth double-checking.
What Not To Do
- Don’t start uninstalling things. It won’t help.
- Don’t mess with DNS settings or your firewall unless you’re absolutely sure something on your end is blocking Ubisoft (which is rare in this case).
- Don’t rage quit and delete your game. You’ll just be redownloading it for nothing.
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